FAQ

Frequently Asked Questions.

Answers to the most important questions about engravings, embossing dies, order processing and more.

General Information on Engraving Technology
01
Engraved embossing die:
• Very durable, even for high production volumes
• Ideal for fine details, lettering and logos
• Consistent embossing results
• More time-consuming to manufacture and therefore somewhat more expensive
• Subsequent changes to the design are comparatively complex

Etched embossing die:
• Faster to manufacture and therefore more cost-effective
• Shorter service life
• Less suitable for very fine details or high embossing pressures
We process, among others:
• Metals (brass, aluminium, stainless steel)
• Plastics
• Wood
• Graphite and copper (e.g. EDM electrodes)

Other materials are also possible upon request.
Laser and milling engravings are permanently abrasion-resistant, heat-resistant and solvent-resistant.
Order Processing & Data
02
Ideally vector formats such as .AI, .EPS, .PDF, .DXF or .SVG.

High-resolution pixel files (e.g. .PNG, .JPG, .TIF) are also possible – we are happy to check and prepare the data for you.

If no finished logo is available, we also offer digitisation of your template.
No – we produce one-off pieces as well as serial production runs.
1. Enquiry via email
2. Technical feasibility check and quotation
3. Production begins after approval
4. Delivery or collection by arrangement
Depending on complexity and material:
• Standard engravings and embossing dies: 1–4 working days
• For special bodies, please contact us in advance
• Express processing available by arrangement
Technical Questions
03
• For laser engravings: up to approx. 0.2 mm
• For milling engravings on plates: standard 0.4 mm, other depths possible
• Embossing dies are manufactured according to the application
Yes – on request we can create a digital preview or sample engraving for your approval.
Our engravings and embossings meet the highest precision requirements. Typical manufacturing tolerances are ±0.01 mm, depending on the material.
Shipping & Service
04
Securely packaged, labelled on request or with protective packaging for industrial use. We deliver worldwide via UPS or a courier service of your choice.
Yes, provided the tool was manufactured by Neser and the damage permits repair.
Yes – you can reach us by phone or email. Our experienced engravers will advise you personally on the best solution for your project.
Other
05
Yes – we manufacture customer-specific special parts, electrodes and tool holders, including from drawings or 3D data. Surface data can be created via in-house digitisation.
Yes – in addition to industrial and trade customers, we also produce one-off pieces, plates and personalised engravings for private customers.
Graviertechnik Neser GmbH, Neunhofer Hauptstraße 79, 90427 Nürnberg. Phone: 0911/66006930, Email: info@neser.de. Mon–Thu: 07:00–15:45, Fri: 07:00–12:00.

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